The app keeps crashing. Since I don't have the hard token and relying on the app to generate the security code, I'm not able to login thru the desktop either. What is the fix for this? I immeditaly rang you and was sent to the fraud team, then Fraud Operations - have heard nothing since despite many calls, except there is no timescale they work to and I will get a letter at some point.
Upgraded my iphone IOS to Please can you advise when an update and fix will be released? You can send him a message I'm very positive that he can help. On newest version of app, working until the update to iOS Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! HSBC problems in the last 24 hours The following chart shows the number of reports that we have received about HSBC by time of day over the past 24 hours.
This may include adverts from us and 3rd parties based on our understanding. You can unsubscribe at any time. More info. Try to make a note of when you were unable to access the website or app, plus any costs you incurred as a result. If your credit rating has been affected by a service outage, because you got a late payment fee after being unable to make a transaction, for example, you should also keep a record of this.
If you spoke to anyone to try and resolve the problem, make a note of their name and when you spoke to them, as well as roughly what you discussed and what they advised you to do. You can then complain to HSBC, either in your local branch, or by using this complaints form.
You will need to think about how much you expect in compensation, and when you expect to receive it. If you can't access your money and you need to urgently, here's what to do:. It is an independent body which will look at the evidence you present, and make a fair decision about the action a bank should take.
In the case of an IT system outage at a bank, the FOS says any compensation depends on your circumstances and whether you lost out as a result. Gmail is finally back up following a five HOUR outage that left frustrated users unable to send or receive Israel shows off new electronic warfare system that uses BEAMS instead of missiles or bullets to go after Unsuspecting Colorado homeowner finds black-footed ferret, the 'rarest mammal in North America,' scampering Mass grave with more than 25 skeletons of men, women and children dating back to the 15th century is found Catch of a lifetime!
Rare '1 in million' cotton candy-colored lobster is caught in Maine's Casco Bay Fossilized cranium belonging to a distant relative of the African elephant shows it used less energy while Volcanic eruptions helped trigger the collapse of some of China's most powerful dynasties over the last Gmail is finally back up following a five HOUR outage that left frustrated users unable to send or receive emails Israel shows off new electronic warfare system that uses BEAMS instead of missiles or bullets to go after enemy threats Mass grave with more than 25 skeletons of men, women and children dating back to the 15th century is found in the ancient Peruvian city Chan Chan: Burial site could be a resting place for elite members Is Apple building a DRONE?
New patent applications filed by the tech giant describe small unmanned aerial vehicles powered by an iPhone, Nintendo DS or wireless controllers Elusive crystal predicted decades ago is discovered trapped inside a DIAMOND from more than miles below the surface of Earth Four new astronauts through the hatch! Leonids Meteor Shower will peak on Wednesday night with up to 15 shooting stars every hour That's roar-some! REX TOOTH Fossilized cranium belonging to a distant relative of the African elephant shows it used less energy while feeding, allowing the ancient mammal to become the dominant species 4.
Rare '1 in million' cotton candy-colored lobster is caught in Maine's Casco Bay Volcanic eruptions helped trigger the collapse of some of China's most powerful dynasties over the last 2, years by cooling the climate and disrupting food production, study claims Unsuspecting Colorado homeowner finds black-footed ferret, the 'rarest mammal in North America,' scampering around their garage Cosmic coffee!
NASA's Juno spacecraft captures a stunning photo of 'mocha swirls' on Jupiter during its 36th low pass of the planet Time to take a break?
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